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Services > SmartLAB2020

SmartLAB2020




We translate your lab workflow idea into reality


SmartLAB2020 develops custom database and software tools for scientists. We will build the specific tools that you need according to your research
and experiment requirements.You do the science. Iseehear develops the IT solutions and takes care of the work process innovation.


  About SmartLAB2020

SmartLAB2020 is a division within Iseehear whose core focus is to:

  • understand the IT needs and requirements of the scientific researcher that when implemented would lead to increased efficiency and productivity in their research and experiment process
  • build on-going and collaborative partnerships with scientists who are interested in implementing cost-effective Information Technology (IT) solutions in the lab
  • develop, maintain, support and host configurable software and database tools that work together to improve research data acquisition, analysis, searching, access, sharing and overall data management
  • deliver excellent customer service and offer a customizable suite of products that meet the needs of our end users

  Key Benefits

SmartLAB2020 is a division within Iseehear whose core focus is to:

  • - save money and time that would otherwise be spent on developing, maintaining and supporting software internally
  • - ensure that the critical software and databases that you use for your research are developed to your exact needs and requirements and integrated with your various work processes
  • - allow you to focus on your research and rest assured that your database research tools are being maintained and supported by a professional and dedicated team

  Services Offered

We listen to your needs, requirements, feedback, suggestions and ideas, in order to build a variety of IT tools solutions in the following categories:

  • Software and Graphical User Interfaces (GUI)
  • Relational Database, including Query tools
  • Bioinformatics tools
  • Collaboration tools
  • Project Management tools
  • Data Management and Data Analysis tools
  • Laboratory Information Management Systems (LIMS)

  How it Works

We understand that the decision to move forward with Iseehear is dependent on our client's understanding and acceptance of our service offering as well as our cost.

To that end, here is a Step Wise Process that we follow to ensure that efficiency with the exchange of information and, of course, with everyone's time:

Step 1: Engage in a high level requirements gathering process

  • The initial investment in time will be minimal, with the goal of defining the scope of the desired module(s) to be built
  • The client will then receive a first questionnaire to gain an initial understanding of the requirements
  • Once the answers have been received, a second questionnaire may be sent
  • The main medium for information exchange is email and telephone
Step 2: Send a proposal
  • The client will then receive a Proposal, inclusive of timeframes and cost breakdowns, for consideration
  • Certainly this Proposal can be tweaked based on the client's feedback and input
Step 3: Agree on budget and timeline
  • Any agreed upon changes to the Budget and Timeline will be reflected in an updated Proposal document
  • The legal documentation can then be signed based on the agreed upon Proposal
Step 4: Conduct detailed requirements gathering
  • An Iseehear representative will then contact the client in order to ensure we have fully captured the requirements
  • Together, we can define the detailed scope of the modules to be built through a discussion on the various workflows, current tracking methods, data sharing and permission needs, must have features and priorities
  • This meeting is geared towards the end users of the resulting system
Step 5: Enter into the iterative Development Process
  • As modules are being developed, test accounts will be made available to the client to evaluate and provide feedback on the functionality and usability during the process
  • This feedback will then be investigated by the Iseehear team and providing there is no revision to the timeline for delivery of the module, the feedback will be incorporated as part of the release
Step 6: Acceptance and Module Release
  • Once the module is accepted based on the client's specification, it will then be released to the client for full usage

Please contact us to set up a brief conversation so we can better understand your needs and requirements. Contact us

Email Us 24/7: support@iseehear.com

Toll Free: 1 844 559 6322 (United States & Canada)

Telephone: +1 416-492-4358 (Toronto, Worldwide)

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250 University Avenue
Suite 200
Toronto, Ontario
Canada M5H 3E5



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